PerioCare AI
AI customer-support platform with context-aware LLM responses, automated escalation, and behavioral recommendations.
Support teams get overloaded and answers drift in quality as volume grows. The platform keeps responses consistent and routes the hard cases to people.
LLMs generate context-aware replies, automated workflows escalate cases that need a human, and an intelligent logging system keeps a structured record of every interaction. A recommendation feature built on behavioral and search data suggests next steps, all on a Django backend designed for scale.
// AI & process
How AI accelerated this
LLMs generate context-aware support responses; a recommendation component uses behavioral and search signals; automation handles escalation and structured logging.